Salon Policies

We require at least 24 hours' notice for cancellations or rescheduling. This allows us to offer that time to another guest.

• Cancellations with less than 24 hours' notice may be subject to a cancellation fee of 50% of the scheduled service.
• No-shows (missed appointments without notice) may be charged the full service amount and may be required to prepay for future appointments.

We understand that delays happen. If you arrive late, we will do our best to accommodate you. However, if your late arrival prevents us from completing your service within the scheduled time, we may need to modify or reschedule your appointment.

If you are running more than 15 minutes late, please call us at (972) 378-0091 so we can adjust your appointment accordingly.

We accept the following payment methods:

• Cash
• Visa, Mastercard, American Express, Discover
• Apple Pay and Google Pay

Gratuity is appreciated and can be added to your card payment or given in cash directly to your stylist.

Your satisfaction is our priority. If you are not happy with your service, please let us know within 7 days of your appointment. We will schedule a complimentary adjustment to ensure you love your results.

For safety reasons, we ask that children who are not receiving services be supervised by a non-appointment adult at all times. Our salon uses professional chemicals and hot tools that can be hazardous to unsupervised children.

We want you to relax and enjoy your visit. We kindly ask that phone calls be taken outside the salon or kept brief to maintain a peaceful environment for all guests.

The health and safety of our clients and team is our top priority. All tools and equipment are sanitized between each client. Our salon follows all Texas Department of Licensing and Regulation (TDLR) sanitation standards.

If you have any allergies or sensitivities to hair products or chemicals, please inform your stylist before your service begins.